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Autonomics
Business Issue
As business and IT strategies become more and more tightly coupled, CEOs and CIOs face new and greater challenges than ever before.
The list is long and includes:
- driving out costs and optimizing staffing levels while preserving morale;
- aligning business demand with IT supply while achieving Service Level Agreement (SLA) objectives;
- ensuring 24 x 7 x 365 business application availability and improved user experience;
- complying with regulations (such as SOX, HIPAA, PCI DSS) and aligning service models in conjunction with Market Expectations against Finance.
IT leadership must balance the continual need to reduce cost while improving the delivery of technology as a service to the business.
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