Customer Support

Singularity’s Customer Support services provide 24x7 support to our customers and partners. Our Customer Support team offers in-depth experience of Singularity’s business process management suite, the Singularity Process Platform™. We also offer Customer Support services covering projects delivered by Singularity staff.

Customers and partners seeking support, please contact Singularity Customer Support at:

Email: customercare@singularity.co.uk

Phone: +44 (0) 28 7127 2668

Click login to connect to the Singularity Customer Support e-Centre.

If you would like to become a Singularity customer or to initiate or upgrade your customer support contract, please contact us - we will be happy to help you.

Singularity offers 24X7 remote support for license holders of the Singularity Process Platform™. We employ a distributed customer support model, deploying our resources effectively and efficiently to meet our customers needs. When close-quarters interaction is crucial we work on-site, face-to-face with customer staff. When other means of customer interaction suffice we work off-site, in cost-effective, high-productivity centres. We utilize the latest in telecommunication technologies to optimize our support structure so that we are responsive, in-touch and focused on achieving our customers and partners goals.